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About MyAussie
MyAussie puts your Aussie Broadband account in your hands. Manage your connection, track usage, and resolve issues fast—all from your phone.
Stay on top of your data with real-time usage tracking. See exactly how much of your plan you've used and plan ahead before you hit your limit. When something goes wrong, diagnose faults yourself, lodge a support ticket, and track its progress without waiting on hold. You'll also get instant alerts about outages and scheduled maintenance that could affect your service, so you're never caught off guard.
Take control of your plan whenever you need to. Upgrade, downgrade, or add bolt-ons on your own schedule. Want to bundle mobile services or add Fetch? Handle it directly in the app. Making a payment is equally straightforward—pay your bill whenever suits you, or set up a payment plan that fits your budget.
MyAussie is built to give Aussie Broadband customers faster access to their account and support options. The app continues to evolve based on customer feedback, so your suggestions for new features are always welcome.
Pros & Cons
Pros
- Real-time data usage tracking helps prevent exceeding your plan limit
- Self-service fault diagnosis and ticket tracking reduce support wait times
- Instant alerts notify you of outages and scheduled maintenance
- Plan changes, payments, and add-ons manageable directly within the app
Cons
- Only useful if you are an active Aussie Broadband customer
- Requires internet connection to access account and support features
- Limited to Android; no iOS or desktop version mentioned
- Self-diagnosis tools may not resolve complex technical issues
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